FAQs

Do I have to pay Duties and Taxes?

While we will happily ship worldwide, please be aware that international orders may be subject to customs or import duties once the order reaches its destination country. We do not cover the cost of import duties and taxes, so you will be responsible for these. As import duties and taxes vary from country to country, we recommend you contact your local customs office for more information before placing your order.

 

Can I swim/shower with my jewellery on?
No, we suggest always taking off your jewels before swimming/showering. This will ensure that your plating lasts for as long as possible and your jewels will stay clean and sparkly. Crystals, in particular, will dull if exposed to chlorine/salt water.

 

Can I exercise with my jewellery on?
No, we recommend taking your jewellery off before exercising as your sweat can damage the plating of your piece. 

 

Is this an Australian brand? 

Yes, CIINER is an Australian Jewellery brand.